Opening times

  • Ashcroft Surgery

    Day Opening hours
    Friday 26 June
    8am to 6:30pm
    Saturday 27 June
    Closed
    Sunday 28 June
    Closed
    Monday 29 June
    8am to 6:30pm
    Tuesday 30 June
    8am to 6:30pm
    Wednesday 1 July
    8am to 6:30pm
    Thursday 2 July
    8am to 6:30pm

Dispensary Hours

  Morning Afternoon
Monday  09:00 - 12:00 14:00 - 18:30
Tuesday  09:00 - 12:00 14:00 - 18:30
Wednesday  09:00 - 12:00 14:00 - 18:30
Thursday  09:00 - 12:00 14:00 - 18:30
Friday  09:00 - 12:00 14:00 - 18:30

Please note we cannot take any dispensary enquiries between the hours of 12 noon - 2.00pm or hand out medication.

If you need medication in an emergency when the surgery is closed, please contact your nearest pharmacy or telephone 111 or 999.

Dispensary Phone Information

The dispensary phone is voicemail only. Please call the main surgery number, select option 4, and leave us a message and we’ll get back to you as soon as we can.  Please note that we cannot take repeat prescription requests over the phone.

Thank you for your understanding and cooperation.

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

However if you need a doctor in a medical emergency please dial 01296 688201 for the number of the out-of-hours service. This is an emergency service.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

GP Extended Hours

The Extended Access Service has more appointments with GPs available, making it easier for you to get an appointment at a time that suits you, including evenings and weekends.

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you.

If your practice is closed and you need medical help now, use NHS 111 online or Call 111. They may also be able to book an appointment for you with the GP Extended Access Service.

Please note that your consent will be required in order for an appointment to be booked for you.

Surgery Closure for Staff Training (Protected Learning Time)

Please note that the surgery will be closed for staff training on the following dates from 1:00pm to 6:30pm:

2026

  • Tuesday 14 April
  • Wednesday 13 May
  • Thursday 18 June
  • Wednesday 15 July
  • Tuesday 15 September
  • Thursday 15 October
  • Tuesday 17 November

2027

  • Wednesday 13 January
  • Thursday 11 February
  • Tuesday 16 March

During these times, the practice will not be open for routine appointments or enquiries.

If you require urgent medical assistance while we are closed, please call NHS 111. In a medical emergency, please dial 999.

We apologise for any inconvenience and thank you for your understanding as we take part in essential training to improve patient care.

Page last reviewed: 25 June 2026
Page created: 20 April 2026